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Unduh Aplikasi Reku

Customer Operations





We are seeking a Settlement professional to join our dynamic team. In this role, you will be responsible for overseeing and managing all cash transactions (payment operations) for Reku users. Additionally, you will play a crucial role in updating Reku user data and assisting the compliance team in gathering information on suspected users.

What will you do:

  • Oversee and manage all cash transactions for Reku users.

  • Address and resolve payment issues promptly.

  • Investigate and analyze the root causes of payment operations issues.

  • Collaborate with internal teams and/or business partners to resolve issues and implement improvement initiatives.

What we are looking for:

  • Minimum 1 year of experience in the same field (Payment Operations).

  • Knowledge in cryptocurrency is highly preferred.

  • Detail-oriented and meticulous.

  • High degree of integrity and commitment to confidentiality.

  • Strong communication skills and ability to work with various stakeholders.

  • Adaptable to a fast-paced environment.

  • Flexibility and willingness to work in rotating shifts (24/7) in a hybrid scheduled environment.

  • Analytical thinking skills to identify and find solutions to problems.