ING Groep NV engages in the provision of banking, investments, life and non-life insurance, and retirement and asset management services. The company is headquartered in Amsterdam, Noord-Holland and currently employs 60,000 full-time employees.  The firm offers banking services. The firm's segments include Retail Netherlands, which offers current and savings accounts, business lending, mortgages and other consumer lending in the Netherlands; Retail Belgium, which offers products that are similar to those in the Netherlands; Retail Germany, which offers current and savings accounts, mortgages and other customer lending; Retail Other, which offers products that are similar to those in the Netherlands, and Wholesale Banking, which offers wholesale banking activities (a full range of products from cash management to corporate finance), real estate and lease. The firm's Retail Banking business lines provide products and services to individuals, small and medium-sized enterprises (SMEs) and mid-corporates. ING's banking activities in Australia are undertaken by ING Bank (Australia) Limited (trading as ING Direct) and ING Bank NV Sydney Branch.

ING Groep NV terlibat dalam penyediaan layanan perbankan, investasi, asuransi jiwa dan non-jiwa, serta manajemen pensiun dan aset. Perusahaan berkantor pusat di Amsterdam, Noord-Holland dan saat ini mempekerjakan 60.000 karyawan penuh waktu. Perusahaan ini menawarkan layanan perbankan. Segmen-segmen perusahaan mencakup Retail Belanda, yang menawarkan rekening giro dan tabungan, pinjaman bisnis, hipotek, dan pinjaman konsumen lainnya di Belanda; Retail Belgia, yang menawarkan produk yang serupa dengan yang ada di Belanda; Retail Jerman, yang menawarkan rekening giro dan tabungan, hipotek, dan pinjaman pelanggan lainnya; Retail Lainnya, yang menawarkan produk yang serupa dengan yang ada di Belanda; dan Perbankan Grosir, yang menawarkan aktivitas perbankan grosir (beragam produk dari manajemen kas hingga keuangan korporat), real estat, dan sewa. Jalur bisnis Perbankan Ritel perusahaan menyediakan produk dan layanan kepada individu, usaha kecil dan menengah (UKM), serta perusahaan menengah. Aktivitas perbankan ING di Australia dilakukan oleh ING Bank (Australia) Limited (yang beroperasi sebagai ING Direct) dan ING Bank NV Cabang Sydney.

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