Marketing & Community
Community Engagement Manager
We are seeking a highly motivated and passionate Community Engagement Manager to join our dynamic team. As the Community Engagement Manager, you will be responsible for building and nurturing a vibrant and engaged community of crypto enthusiasts and users. Your role will be vital in promoting Reku's brand, products, and services through effective community engagement strategies. You will also play a crucial part in maintaining a positive reputation for Reku within the crypto industry.
What will you do:
Develop and execute community engagement strategies to foster a strong and active community of Reku users and crypto enthusiasts.
Engage with the community through various channels, including social media, forums, events, and online communities, to address inquiries, provide support, and foster positive interactions.
Plan and organize community events, workshops, and webinars to educate and empower users about cryptocurrency and Reku's products and services.
Collaborate with the marketing team to create engaging and informative content tailored to the community's needs and interests.
Monitor and analyze community feedback, sentiments, and trends to identify areas for improvement and address concerns proactively.
Act as a brand ambassador for Reku, representing the company's values and mission in all community interactions.
Collaborate with cross-functional teams, including product development and customer support, to relay user feedback, suggestions, and concerns for continuous improvement.
Stay up-to-date with industry trends, competitor activities, and regulatory developments to ensure compliance and identify opportunities for community growth.
Identify and cultivate relationships with key influencers, partners, and stakeholders within the crypto community to expand Reku's reach and influence.
What we are looking for:
Bachelor's degree in marketing, communications, business, or a related field. Relevant certifications or additional education in cryptocurrency or blockchain technology is a plus.
Proven experience in community management or similar roles within the cryptocurrency industry.
Strong knowledge of the cryptocurrency landscape, blockchain technology, and industry trends.
Excellent verbal and written communication skills in both English and Bahasa Indonesia.
Excellent in using social media platforms, forums, and community management tools.
Demonstrated ability to engage and connect with diverse communities, both online and offline.
Strategic thinker with the ability to develop and implement effective community engagement strategies.
Exceptional interpersonal skills and the ability to build and maintain relationships with community members, influencers, and industry stakeholders.
Analytical mindset with the ability to monitor and interpret community metrics and trends.
Self-motivated and proactive with the ability to work independently and collaboratively in a fast-paced environment.
Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple projects simultaneously.