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FAQ

I have buy/sell crypto asset and the status is successful, but why hasn’t the balance been entered into the wallet?

Related Questions

I have buy/sell crypto asset and the status is successful, but why hasn’t the balance been entered into the wallet?

If you buy/sell crypto asset through the limit buy/sell method, then there is a possibility that your order will go into a pending order. A pending order is an order that has been entered into the market by a member but there has not been a transaction (match), because the price entered has not met the last market price.

If you want to sell/buy crypto asset quickly, you can use the market (instant) sell/buy method. Please cancel the pending order that has been created, and make an instant buy/sell.

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