Question 1

What is Reku?

Accepted Answer

Reku is a Crypto Asset Market or Marketplace in Indonesia that brings together buyers and sellers of crypto asset in an easy, safe, and regulated manner by CoFTRA. The Crypto Asset referred to here is in the form of Coin (Bitcoin, Ethereum, Shiba Inu, Bitcoin Cash, USD Tether, ChainLink, Litecoin, XRP, Dogecoin, yearn.finance, etc.).

To be able to own/buy Crypto Asset on Reku, you are required to register an account first. After that, you can make a deposit in Rupiah by transferring funds to a bank account on behalf of PT. Rekeningku Dotcom Indonesia or through the virtual account method and also deposits via the ShopeePay, OVO e-wallet, Dana and LinkAja.

Question 2

How do I increase the security of my account?

Accepted Answer

We strive to ensure the safety Reku members by keeping crypto asset safe, but you can also add an additional layer of security to your Reku account.

Make sure you create a unique and strong password, and change your password regularly to prevent unwanted parties from knowing your password.

To be able to add security to your account, you can enable 2-Factor Authentication. Make sure you have registered your phone number to be able to use 2-Factor Authentication.

Keep in mind, never to share OTP codes, or 2-Factor Authentication to anyone, including Reku customer support.

If you notice any suspicious activity on your account, please contact us immediately via livechat.

Question 3

How to find out my coin wallet address for deposit? And how long does it take to get into my wallet?

Accepted Answer

To find out your coin wallet address, please select the coin you want and select deposit. You can copy your wallet address or use the QR Code that we provide.

The time it takes for coins to enter your wallet varies widely, is determined by the blockchain. However we have the required confirmation limit to validate your coin deposit.

Question 4

How to make a withdrawal and how long does it take?

Accepted Answer

To make a rupiah withdrawal, you are required to first verify your account. We will immediately process your withdrawal request in just a few minutes.

For rupiah withdrawal, after we process your withdrawal request, your funds will immediately enter in minutes, or hours depending on network switching and also the status of the receiving bank. For complete information regarding the time for the rupiah withdrawal process, click here.

For crypto asset withdrawals, your balance will go to the recipient’s wallet depending on the process on the blockchain and how many confirmations your receiving wallet needs to validate crypto asset delivery. You can provide the TXid that you have received from Reku and follow-up to the receiving wallet regarding your crypto asset withdrawal.

Question 5

How to get the profit from buy/sell crypto asset?

Accepted Answer

If you buy coins when the price is low, then sell when the price is high. Then the margin from these sales will be a profit for you.

Question 6

How do I deposit money into Reku to start investing/trading?

Accepted Answer

Head over to the wallet page and select “Deposit IDR”.
Select the bank you want to transfer from, i.e. the bank that you are using.
Input your desired deposit amount.
Check the destination bank that we have selected for you, and make your deposit.

Question 7

How to Understand Portfolio Page

Accepted Answer

All simulations can be found here: FAQ Example

Portfolio Asset Value Card

In this section, you will be able to see your current portfolio performance.

Portfolio Value
Portfolio Unrealized P/L -> Refers to Understanding Profit & Loss Calculation

Portfolio Asset Value Chart

In this section, you will be able to see the movement of your portfolio value over time. This includes current holding and past holding in Reku.

Example of asset value chart data points:

BTC, ETH over 10 days time observed.

Date	BTC			MKR			Asset Chart
Date	Quantity	Price (Rp)	Asset Value (Rp)	Quantity	Price (Rp)	Asset Value (Rp)	Total Asset Value (Rp)
1 Jan	0.1	500,000,000	50,000,000	8	25,000,000	200,000,000	250,000,000
2 Jan	0.3	520,000,000	156,000,000	9	24,000,000	216,000,000	372,000,000
3 Jan	0.4	515,000,000	206,000,000	6	24,500,000	147,000,000	353,000,000
4 Jan	0.2	530,000,000	106,000,000	10	24,000,000	240,000,000	346,000,000
5 Jan	0.6	535,000,000	321,000,000	12	24,500,000	294,000,000	615,000,000
6 Jan	0.2	520,000,000	104,000,000	13	25,000,000	325,000,000	429,000,000
7 Jan	0.7	523,000,000	366,100,000	13	26,000,000	338,000,000	704,100,000
8 Jan	0.9	540,000,000	486,000,000	15	26,500,000	397,500,000	883,500,000
9 Jan	1.5	550,000,000	825,000,000	14	28,000,000	392,000,000	1,217,000,000
10 Jan	1.0	540,000,000	540,000,000	15	27,500,000	412,500,000	952,500,000

Other informations can be found in this section:

Market Value
The summed current value of all your invested assets at the current price.
#Asset Owned
The number of assets you currently own
Pending Balance
The IDR balance that’s currently being used for limit order.
Available Balance
The IDR balance that’s currently available for you to buy assets.

Understanding Profit & Loss Calculation

P/L in general is the amount of money you make or lose from selling an asset. The amount difference between your Buy Value and your Sell Value is then marked as Profit or Loss.

If you sell at a higher price than your buy price, then it will become a profit.
If you sell at a lower price than your buy price, then it will become a loss.

At one point of time, the total P/L will consist of the total cumulative of realized P/L and the current unrealized P/L from your position.

Realized P/L refers to the profit or loss you have made after closing your position for a specific period. Different from Unrealized P&L, this number excludes P&L from open positions.

Unrealized P/L refers to the current profit or loss on your position. This number shows the profit or loss you will realize or make if the position is realized with the price at that time..

P&L in Rupiah = Sell Value – Buy Value.

Sell Value = Sold Quantity * Sell Price
Buy Value = Sold Quantity * Buy Price

P&L in % = P&L in Rupiah / Cost Value

EXAMPLE

On Monday..

You bought 2 BTC at Rp550.000.000

- You then sold the 1 BTC at Rp580.000.000
- The P/L of your portfolio
  - Realized P/L for this transaction
    - P/L in Rupiah: (1 * Rp580.000.000) – (1 * Rp550.000.000) = +Rp30.000.000

P/L in %: Rp30.000.000 / Rp550.000.000 = +5.45%

- Unrealized P/L for remaining position
  - Current price of 1 BTC: Rp585.000.000
  - P/L in Rupiah: (1 * Rp585.000.000) – (1 * Rp550.000.000) = +Rp35.000.000
  - P/L in %: Rp35.000.000 / Rp550.000.000 = +6.36%
- The total P/L of your portfolio
  - Total P/L in Rupiah: Total Realized P/L + Unrealized P/L
    = Rp30.000.000 + Rp35.000.000 = +Rp65.000.000
  - Total P/L in %: Rp10.000.000 / (2 * Rp550.000.000) = +5.91%
- Summary:
  - You just made a profit of Rp30.000.000 (+5.45%) from selling 1 BTC
  - And you still have a position of 1 BTC, which if you sell at current price, you will make a profit of Rp35.000.000 (+6.36%)
  - The total P/L consisting of both realized position and open positions is Rp65.000.000 (+5.91%)

On Tuesday (the following day)

You sold all the remaining BTC you have in your position.

- You sold the 1 BTC at Rp530.000.000
- The P/L of your portfolio
  - Realized P/L for this transaction
    - P/L in Rupiah: (1 * Rp580.000.000) – (1 * Rp550.000.000) = -Rp20.000.000

P/L in %: Rp30.000.000 / Rp550.000.000 = -3.63%

Unrealized P/L for remaining position

- - Since there is no remaining position, the Unrealized P/L is 0.
- The total P/L of your portfolio
  - Total P/L in Rupiah: Total Realized P/L + Unrealized P/L
    = +Rp30.000.000 + -Rp20.000.000 = +Rp10.000.000
  - Total P/L in %: Rp10.000.000 / (2 * Rp550.000.000) = +0.91%
- Summary:
  - You just made a loss of Rp20.000.000 (-3.63%) from selling 1 BTC
  - The total P/L of your portfolio is Rp10.000.000 (+0.91%)

What if I bought multiple assets at different prices?

When buying an asset with multiple transactions, the buy price will be averaged using a weighted-average method.

The formula of Average Buy Price =

Total Buy Value / Total Quantity Bought =

(Qty1 * Buy Price 1 + Qty2 * Buy Price 2 + Qty(n) * Buy Price (n)…) / (Qty1 + Qty2 + Qty(n)…)

Example

Date	BTC
Date	Quantity	Buy Price (Rp)	Buy Value (Rp)
1 Jan	0.1	500,000,000	50,000,000
2 Jan	0.3	520,000,000	156,000,000
3 Jan	0.4	515,000,000	206,000,000
4 Jan	0.3	530,000,000	159,000,000
		Total Buy Value	571,000,000
		Total Quantity	1.1
		Averaged Buy Price	519,090,909

What if I get an asset or lose an asset not from buying or selling?

The increase of asset or decrease of asset can be caused by some transactions:

Asset Increase
1. Crypto Deposit
2. Asset Reward
3. Staking Return/Reward
4. Receive Internal Crypto Transfer
5. Receive Airdrop
Asset Decrease
1. Crypto Withdraw
2. Send Internal Crypto Transfer

Whenever your asset balance increases because of Asset Reward, Staking Reward, and Airdrop, the portfolio will mark the transactions as P/L calculated with the price at that point of time, and the amount of asset will be considered as a buy transaction with price at that point of time. And reward will be marked as profit.

Whenever your asset balance increases or decreases because of Crypto Deposit, Receive Internal Crypto Transfer, Crypto Withdraw, Send Internal Crypto Transfer, your transaction will be calculated using the price at that point of time.

Example 1: Receive Airdrop

You just received 0.1 BTC from Airdrop
Portfolio will consider it as a buy transaction with a buy price equal to the market price at that point of time. In this case, the moment you receive airdrop, the BTC was priced at Rp550.000.000. So the portfolio position will increase by 0.1 BTC with buy price of Rp550.000.000.
Since the airdrop is considered a reward, the airdrop will also be considered as realized P/L of 0.1 BTC x Rp550.000.000 = +Rp55.000.000

Example 2: Crypto Deposit

You just received 0.1 ETH from Crypto Deposit
Portfolio will consider it as a buy transaction with a buy price equal to the market price at that point of time. In this case, the moment you receive airdrop, the ETH was priced at Rp20.000.000. So the portfolio position will increase by 0.1 ETH with a buy price of Rp20.000.000.

Example 3: Crypto Withdraw

You just withdraw 20 ADA from your Reku wallet
The 20 ADA average price in your portfolio was at Rp4.000
Portfolio will consider it as a sell transaction with a sell price equal to the market price at that point of time. In this case, the moment you receive airdrop, the ADA was priced at Rp5.000. So the portfolio position will decrease by 0.1 ADA with a sell price of Rp20.000.000.
Then P/L will be realized in your portfolio:
20 ADA * (Rp5.000 – Rp4.000) = +Rp20.000

Portfolio Profit & Loss Chart

In this section, you will be able to see your historical portfolio performance regarding the profit and loss made over time. The chart is visualized using a bar chart to help you understand quickly the performance of every period depending on the timeframe you pick.

The bar chart on any specific period, represents the changes of P&L by comparing the value at the start of the period to the end of the period.

You can select if you want to see the chart to show the P&L in IDR or P&L in Percentage.

Example:

P&L Bar on 3 January

Start P&L: Rp100.000
End P&L: Rp120.000
Change: +Rp20.000

Portfolio Profit & Loss Calendar

In this section, you will be able to see your historical performance regarding the profit and loss made over time in the calendar view. There are two types of view you can use to see your performance, monthly calendar and yearly calendar.

Portfolio Cumulative Profit & Loss Chart

In this section, your profit & loss will be calculated cumulatively from inception till today. By looking at the most right value of this chart, you will be able to understand if your total investment in Reku has made profits or losses.

Question 8

What is the US Stock product on Reku?

Accepted Answer

US Stocks provide you the opportunity to invest in American companies through proportional contracts. This means that when you trade with Reku, we trade the underlying assets in the United States on your behalf. US Stocks can be traded in fractional shares, making it highly affordable starting from $1.

Question 9

How are US Stocks Regulated in Indonesia?

Accepted Answer

U.S. stocks are a very secure product. Transactions for U.S. stocks will be conducted through PT Pasar Forex and Komoditi Berjangka, which is licensed by BAPPEBTI (Commodity Futures Trading Regulatory Agency), and guaranteed by JFX (Jakarta Futures Exchange) and KBI (Indonesian Futures Clearing House).

Question 10

How can I trade US Stocks on Reku?

Accepted Answer

On Reku, you can perform the following types of transactions:

Market Order in shares.
Market Order in dollars, available only for buy transactions.
Limit Order

All transaction types can be used with fractional shares.

To be able to trade U.S. stocks, there are two things you need to ensure are completed:

You have completed additional verification for trading U.S. stocks.
You have a USD balance, as U.S. stocks are traded in USD.

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