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Consumer Complaint Service
  • PT Rekeningku Dotcom Indonesia (Reku)

    Email: [email protected]

  • Directorate General of Consumer Protection and Trade Compliance, Ministry of Trade of the Republic of Indonesia

    Phone/WhatsApp: +62 853 1111 1010

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Saya sudah melakukan permintaan withdrawal, namun mengapa ditolak?

Apabila permintaan withdrawal Anda ditolak, maka ada kemungkinan:

  • Nama pada rekening bank tujuan berbeda dengan nama pada akun Reku.
  • No rekening bank tidak terdaftar / salah.
  • Limit deposit saldo bulanan Anda sudah tercapai (khusus E-Wallet).
  • Alamat wallet tujuan tidak valid.

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*Terms & condition apply

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