HubSpot, Inc. engages in cloud-based customer relationship management. The company is headquartered in Cambridge, Massachusetts and currently employs 8,723 full-time employees. The company went IPO on 2014-10-09. The firm delivers seamless connection for customer-facing teams with a unified platform that includes artificial intelligence (AI)-powered engagement hubs, a Smart CRM, and a connected ecosystem with over 1,700 app marketplace integrations, a community network, and educational content. Its AI-powered engagement hubs include Marketing, Sales, Service, Operations, Content, and Commerce, as well as other tools and integrations that enable companies to attract, engage, and delight customers throughout the customer lifecycle. Its customer platform features a central database of lead and customer interactions, and integrated applications designed to help businesses attract visitors to their websites, convert visitors into leads, close leads into customers, transact with those customers, and delight them so they become promoters of those businesses. Breeze is its AI that powers the customer platform.

HubSpot, Inc. terlibat dalam manajemen hubungan pelanggan berbasis cloud. Perusahaan ini berkantor pusat di Cambridge, Massachusetts dan saat ini mempekerjakan 8.723 karyawan penuh waktu. Perusahaan ini melakukan IPO pada 2014-10-09. Perusahaan ini menyediakan koneksi yang mulus untuk tim yang berhadapan langsung dengan pelanggan melalui platform terpadu yang mencakup pusat keterlibatan yang didukung oleh kecerdasan buatan (AI), CRM Cerdas, dan ekosistem terhubung dengan lebih dari 1.700 integrasi pasar aplikasi, jaringan komunitas, dan konten edukasi. Pusat keterlibatan yang didukung AI mencakup Pemasaran, Penjualan, Layanan, Operasi, Konten, dan Perdagangan, serta alat dan integrasi lain yang memungkinkan perusahaan untuk menarik, melibatkan, dan memuaskan pelanggan sepanjang siklus hidup pelanggan. Platform pelanggan ini memiliki basis data pusat tentang interaksi prospek dan pelanggan, serta aplikasi terintegrasi yang dirancang untuk membantu bisnis menarik pengunjung ke situs web mereka, mengubah pengunjung menjadi prospek, menutup prospek menjadi pelanggan, bertransaksi dengan pelanggan tersebut, dan memuaskan mereka agar menjadi promotor bisnis tersebut. Breeze adalah AI-nya yang menggerakkan platform pelanggan.

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