CarMax, Inc. is a holding company, which engages in the retail of used vehicles and wholesale of vehicle auction operators. The company is headquartered in Richmond, Virginia and currently employs 27,796 full-time employees.  The firm operates through two segments: CarMax Sales Operations and CarMax Auto Finance (CAF). The CarMax Sales Operations segment consists of all aspects of its auto merchandising and service operations. The CarMax Sales Operations segment sells used vehicles, purchases used vehicles from customers and other sources, sells related products and services, and arranges financing options for customers. The CAF segment consists solely of its own finance operation that provides financing for customers buying retail vehicles from the Company. The CAF segment also services all auto loans, it originates and is responsible for providing billing statements, collecting payments, maintaining contact with delinquent customers, and arranging for the repossession of vehicles securing defaulted loans. The company provides customers with a range of other related products and services, including extended protection plan (EPP) products and vehicle repair services.

CarMax, Inc. adalah perusahaan induk yang bergerak dalam ritel kendaraan bekas dan grosir operator lelang kendaraan. Perusahaan ini berkantor pusat di Richmond, Virginia dan saat ini mempekerjakan 27.796 karyawan penuh waktu. Perusahaan beroperasi melalui dua segmen: Operasi Penjualan CarMax dan Pembiayaan Otomotif CarMax (CAF). Segmen Operasi Penjualan CarMax mencakup semua aspek pemasaran otomotif dan operasi layanan. Segmen Operasi Penjualan CarMax menjual kendaraan bekas, membeli kendaraan bekas dari pelanggan dan sumber lain, menjual produk dan layanan terkait, serta mengatur opsi pembiayaan untuk pelanggan. Segmen CAF terdiri hanya dari operasi pembiayaan yang menyediakan pembiayaan untuk pelanggan yang membeli kendaraan ritel dari Perusahaan. Segmen CAF juga melayani semua pinjaman otomotif, memulai dan bertanggung jawab untuk menyediakan pernyataan tagihan, mengumpulkan pembayaran, menjaga kontak dengan pelanggan yang menunggak, dan mengatur repossession kendaraan yang menjamin pinjaman yang gagal bayar. Perusahaan menyediakan pelanggan dengan berbagai produk dan layanan terkait lainnya, termasuk produk rencana perlindungan diperluas (EPP) dan layanan perbaikan kendaraan.

CarMax

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